1. Overview
These Terms & Conditions apply to the services we provided through our website https://www.lisavanroode.com/. By booking or purchasing these services, clients agree to abide by the following terms and conditions.
2. Service Description
The service offer a comprehensive analysis to assess clients’ physical, emotional, and mental well-being. This service is not intended to diagnose, treat, or cure medical conditions and should not be used as a substitute for professional medical advice. Results from the scan are for informational and educational purposes only.
3. Booking and Payment
Booking
Clients can schedule a session directly on our website https://www.lisavanroode.com/ or by contacting us via email hello@lisavanroode.com.
Payment
Full payment is required at the time of booking to confirm your appointment.
Confirmation
Successful payment, a confirmation email with session details will be sent to the client.
4. Cancellations and Rescheduling
Client Cancellations:
- To cancel or reschedule a session, clients must notify us at least 24 hours before the scheduled appointment.
- Cancellations made within this notice period are eligible for a full refund or reschedule without additional charge.
- Cancellations made with less than the required notice period may incur a cancellation fee of 50% of the service fee or may not be eligible for a refund.
Rescheduling Policy:
- Clients who reschedule within the required notice period can rebook their appointment without penalty.
- Rescheduling requests made with less than the required notice period may be subject to availability and additional fees.
Provider Cancellations:
In the event we need to cancel or reschedule due to unforeseen circumstances, we will notify the client as soon as possible and offer the option to reschedule at no additional cost or receive a full refund.
5. Refund Policy
Eligible Refunds
Refunds are processed for cancellations made within the notice period or in the event of provider cancellations.
Non-Eligible Refunds
No refunds will be issued for no-shows or cancellations made with insufficient notice.
6. Limitations and Disclaimer
Results
While we strive to provide accurate insights, results from the “Being in Balance Scan” are subjective and should not replace professional medical advice, diagnosis, or treatment. Clients are encouraged to seek advice from licensed medical professionals for any health concerns.
Liability
We are not liable for any consequences, loss, or damage resulting from the use of or reliance on information obtained from this service.
Third-Party Content
Our service may provide links to third-party websites or resources. We do not endorse or assume responsibility for any content, advertising, products, or materials available on or through such sites.
7. Privacy and Confidentiality
Data Collection and Use
All personal information collected during the booking and service process is handled in accordance with our Privacy Policy. Client data will be handled with strict confidentiality and will not be shared with third parties without explicit consent, except where legally required.
Third-Party Services: We use third-party services for payment processing, data analysis, and spam detection. These providers have access to personal data only to perform specific tasks and are obligated not to disclose or use it for any other purpose.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience. For detailed information, please refer to our Privacy Policy.
8. Intellectual Property
All content, materials, and intellectual property related to the services, including but not limited to texts, graphics, reports, and methodologies, are the property of Lisa van Roode. They may not be reproduced, distributed, or used without express written permission.
9. Data Security and Retention
Data Security
We implement technical and organizational measures to protect client data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Clients can contact us for requests related to data retention and deletion.
10. Amendments to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be posted on our website, and clients are encouraged to review these terms regularly. By continuing to use our services after modifications, clients agree to the updated terms.
11. Governing Law
These Terms & Conditions and any disputes arising from or related to the services provided will be governed by and construed in accordance with the laws of Thailand. Any legal proceedings will be held in the jurisdiction of Thailand.
12. Contact Information
For questions, cancellations, data requests, or further assistance, please contact us at:
- Email: hello@lisavanroode.com
- Phone: +66 63 994 9329